Terms & Conditions

Effective Date: June 17, 2025

Welcome to Relevance Online Marketing! These Terms & Conditions ("Terms") govern your use of our website http://relevanceonlinemarketing.com/ (the "Website") and the services provided by Relevance Online Marketing ("we," "us," or "our").

By accessing or using our Website and/or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

1. Definitions

"Client," "You," "Your": Refers to the individual, company, or organization engaging in Relevance Online Marketing for services.

"Services": Refers to the digital marketing services provided by Relevance Online Marketing, which may include, but are not limited to, Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, social media marketing, content marketing, website design, and analytics.

"Agreement": Refers to these Terms & Conditions, along with any specific service agreements, proposals, or statements of work mutually agreed upon between Relevance Online Marketing and the Client.

2. Services Provided

Relevance Online Marketing provides professional digital marketing services as outlined in specific proposals, contracts, or statements of work agreed upon with the Client. The scope of services, deliverables, timelines, and fees will be detailed in a separate written agreement for each project or ongoing service.

3. Client Responsibilities

As a Client engaging our services, you agree to:

Provide Necessary Access & Information: Furnish us with all necessary information, content, access (e.g., website access, analytics accounts, social media accounts, CRM access), and approvals in a timely manner to facilitate the delivery of services. Delays caused by the Client's failure to provide required information may impact project timelines and may incur additional charges.

Accuracy of Information: Ensure that all information, data, and content provided to us are accurate, truthful, and do not infringe upon any third-party rights.

Approval & Feedback: Provide timely feedback and approvals on deliverables as requested.

Compliance with Laws: Ensure that your business operations and the content you provide comply with all applicable laws, regulations, and industry standards, including but not limited to privacy laws (e.g., CCPA, GDPR), advertising regulations, and intellectual property laws.

Payment: Make timely payments for all services rendered as per the agreed-upon payment terms.

4. Payment Terms

  • Fees: Fees for services will be specified in the individual service agreements or proposals.
  • Invoicing: Invoices will be issued as per the agreed schedule (e.g., upfront, monthly, upon milestone completion).
  • Payment Due Date: All invoices are due and payable within the timeframe specified on the invoice.
  • Late Payments: Overdue invoices may be subject to a late payment fee or interest charge as specified in the service agreement. We reserve the right to suspend or terminate services for non-payment.
  • Refunds: Unless otherwise specified in a separate written agreement, fees for services are generally non-refundable.

5. Intellectual Property

Client Content: The Client retains all ownership rights to any text, images, videos, trademarks, logos, or other content provided to Relevance Online Marketing for use in the services ("Client Content"). The Client grants Relevance Online Marketing a non-exclusive, royalty-free license to use, reproduce, modify, and display the Client Content solely for the purpose of performing the agreed-upon services.

Relevance Online Marketing IP: All intellectual property developed by Relevance Online Marketing in the course of providing services, including but not limited to strategies, methodologies, reports, analyses, and proprietary tools, shall remain the sole property of Relevance Online Marketing. Upon full payment for services, any specific creative deliverables (e.g., ad copy, graphics, website code developed explicitly for the Client) will become the property of the Client, unless otherwise stipulated in the service agreement.

Third-Party IP: You acknowledge that our services may utilize third-party tools, platforms, or assets (e.g., stock photos, fonts, software). Your use of such third-party IP is subject to their respective terms and licenses.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or confidential information disclosed by the other party during the course of the engagement, except as required by law or as necessary for the performance of services (e.g., sharing Client Content with necessary third-party platforms for advertising purposes).

7. Disclaimer of Warranties

Our Website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Relevance Online Marketing does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

While we strive to achieve optimal results, Relevance Online Marketing makes no guarantees regarding the specific outcomes, rankings, traffic, leads, or sales that may result from our digital marketing efforts. Digital marketing involves many variables outside of our control (e.g., search engine algorithm changes, market competition, consumer behavior).

8. Limitation of Liability

To the fullest extent permitted by law, Relevance Online Marketing, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
  • Your access to or use of or inability to access or use the Website or services;
  • Any conduct or content of any third party on the Website;
  • Any content obtained from the Website; and

Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Our total aggregate liability to you for any and all claims arising out of or in connection with these Terms or the services shall not exceed the total fees paid by you to Relevance Online Marketing for the specific services giving rise to the liability in the six (6) months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Relevance Online Marketing and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from your:
  • Breach of these Terms;
  • Violation of any third-party rights, including intellectual property rights;
  • Violation of any applicable law or regulation;
  • Use of the services or Website; or
  • Any Client Content you provide.

10. Termination

Either party may terminate a service agreement as per the terms outlined in the specific service agreement. In the absence of specific termination clauses in the service agreement, either party may terminate services with written notice. Upon termination, you agree to pay for all services rendered up to the date of termination.

We reserve the right to suspend or terminate your access to our Website and/or services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the services shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, the parties agree to first attempt mediation. If mediation fails, any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Cheyenne, Wyoming.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website or services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Relevance Online Marketing
109 East 17th Street Ste 480
Cheyenne, Wyoming, 82001
United States

Phone: (307) 417 4443
Email: info@relevanceonlinemarketing.com